Work

Staff Software Engineer

• Recently promoted based on sustained technical impact and project leadership across the CASB API product line.

Sr. Software Engineer

• Identified two zero-day defects in the ServiceNow file listing implementation during a critical enterprise escalation. Attended customer calls and resolved the multi-month incident. The customer had no further complaints.
• Identified a throughput issue in the classic Retroscan implementation. The fix improved throughput by about 2x. For large workloads, processing time dropped from 100 seconds to 53 seconds, a 47% reduction.
• Was the first engineer from the classic product to join the next-generation product's team.
• Implemented a Gmail connector feature to detect phishing links in inbox emails. Coordinated with several teams on requirements and ran an end-to-end demonstration. The feature is live for select customers.
• Helped implement the Box connector on the next-generation platform. Found design flaws in the file upload logic, including chunking and multi-part upload handling, and proposed fixes. The team adopted several of the fixes.
• Helped build the Google Calendar connector. Guided peers through key decisions and led testing before the QA handoff. This cut the number of bugs QA found.
• Took over as maintainer of our team's local development infrastructure when the previous maintainer left. Was chosen based on a year of active contributions, including setting up the workspace for new integrations and fixing issues that blocked the team.
• Built a notification microservice for the next-generation product: CI/CD pipeline, Helm charts, Kubernetes deployment, logging, and metrics. Rolled it out across all production and compliance environments and continue to maintain it.
• Led a team of engineers to design and build the Smartsheet connector. This was my first time as a project lead, managing a small group of people and coordinating across teams.
• Mentored 4 new hires from October 2025 to March 2026 on system architecture, framework internals, and testing. Also took several interviews for new hiring in the team.

Software Engineer II

• Was the sole point of contact for the migration infrastructure from classic API Data Protection to the next-generation platform, covering 8+ SaaS integrations including Box, OneDrive, and SharePoint. Built the policy validation layer and supporting APIs. Delivered ahead of every deadline.
• Took over the ServiceNow connector and fixed a day-two token renewal bug within weeks of ownership.
• Took over the Dropbox connector, fixed file listing bottlenecks, added randomised rate limiting and checkpointing support, and brought test coverage to 80%.

Software Engineer I & II

• Analyzed Cisco FTD's L7 detection against ModSecurity and provided improvements for Snort.
• Implemented monitoring for Cisco Secure Firewall Cloud Native using Prometheus, Grafana, and Telegraf.
• Built Portscan detection for FTD, moving logic from L4 (Snort) to L2 (ASA).